Ralph began his career with Hitachi in 1979. Over the years he has developed a sterling reputation for his knowledge and experience with Hitachi Vantara systems. In recent years Ralph has focused his expertise on replication with emphasis on the enterprise environment. He is a primary resource for development and updating of all related courseware.

Background

Merit Systems - Hitachi Vantara Instructor

• Hitachi Vantara Academy Subject Matter Expert (SME) for replication
• North American developer for Hitachi Vantara Enterprise Storage Replication courseware

Hitachi Vantara World-wide Technical Support Specialist

• Mainframe and Open Systems CPU and Enterprise Storage Technical Support
• RAID Disk, Fibre Channel and Storage Area Network Tech Support
• Training and Technical Writing

Hitachi Vantara Americas Open Systems Product Support

• Resolved new product technical and training issues
• Defined technical training requirements and delivered internal training

Hitachi Vantara Eastern Region Open Systems Technical Support

• Provided pre-sale and post-sale Technical Support across the region.
• Developed and delivered training classes.
• Provided Replication professional services.

Hitachi Vantara District Systems Software Engineer

• District Level 2 software and hardware support.
• Project Leader mainframe processor installations.
• Delivered Open Systems training for District personnel.

Hitachi Vantara District Customer Engineer

• Hardware support for all Hitachi Vantara mainframe and open systems processors and storage.